The Portfolio Group
1st Line Service desk Analyst
First-line service desk analyst at a market-leading HR software company in Manchester, taking inbound customer queries and troubleshooting technical issues with their HR software while staying customer focused.
- Compensation
- Not disclosed
- Location
- Manchester, Greater Manchester
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- It support
- Posted
Skills
Must have
- Tech savvy with strong troubleshooting ability
- Good customer service skills and customer-focused approach
- Problem-solving ability
- Support customers experiencing technical difficulties with HR software
Full description
Are you tech savvy and customer focused? Do you have good customer service and problem-solving ability? Want to work for a vibrant, market leading software company? If you are looking for a new challenge with a good progression pathway, please apply today and we'll be in touch! My Client are recruiting a service desk analyst to help their customers having technical difficulties with their HR software. You must be tech savvy and able to troubleshoot, whilst remaining customer focused. Their clie…