Associate Creative Director
Serves as the visual design lead at Phamily (Jaan Health), driving art direction and hands-on design (~70% execution) for B2B marketing, sales collateral, and brand systems, while coaching a junior designer and managing agencies/freelancers. Onsite in Manhattan 5 days/week; expects active use of AI design tools alongside traditional design craft.
- Compensation
- Not disclosed
- Location
- New York, NY
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 6+ years
- Category
- Creative
- Posted
Skills
Must have
- 6+ years of progressive visual design and art direction experience, ideally in a high-growth setting
- Strong portfolio of visual-first execution across enterprise B2B campaigns, brand identity systems, and multi-channel print and digital assets
- Track record of directing and managing external resources (agencies and freelancers) and mentoring junior creative individual contributors
- Proficiency with industry-standard design tools and active experience integrating AI design tools into creative workflow
- Strong understanding of how visual hierarchy, typography, and storytelling drive B2B buyer engagement and enterprise deal velocity
- Excellent communication skills, able to articulate design strategy to cross-functional leaders and executive stakeholders
- Bachelor's degree in graphic design, visual communications, fine arts, or related field (or equivalent practical experience)
Nice to have
- Entrepreneurial 'builder' mentality; operates effectively in high-ambiguity environments
- Prior experience in healthcare, B2B SaaS, or enterprise service environments
Full description
Associate Creative DirectorLocation: Chelsea, New York City, NY
Job Type: Full-Time | On-Site (5 Days per Week)
Job Reports To: Director of Marketing
Salary Range: Competitive; commensurate with experience and qualifications.
About Jaan Health/Phamily:
Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.
Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.
Job/Role Description:
The Associate Creative Director (ACD) will serve as the visual design lead and creative engine driving Phamily’s enterprise market expansion. As we scale, this role ensures our visual identity, sales collateral, and campaign assets reflect an industry-leading, high-trust healthcare brand.
The ACD provides visual leadership and art direction across all marketing, product marketing, and enterprise sales initiatives. We believe compelling creative work can help grow our pipeline and advance deals.
They are a visual-first "player-coach”, initially focused on 70% hands-on execution and 30% creative management/coaching, The ACD will directly produce high-impact visual assets while mentoring a junior creative resource and coordinating external creative partners (agency + freelance). Over time, your scope will naturally shift toward higher-level brand direction and team leadership.
We are an AI company striving toward impactful visual storytelling that reflects our mission, vision, and future. We want fresh, distinctive work from a thoughtful human creator (not generative AI slop), but we do expect our creative lead to be at the forefront of combining high-end design principles with cutting-edge AI workflow and assistive tools to build an agile, enterprise-grade creative operation.
Key Responsibilities:
- Lead visual art direction and end-to-end design execution across content, sales materials, ABM campaign assets, digital experience, event branding, and patient-facing or clinician-facing collateral.