2nd Line Support Engineer
2nd line IT support engineer at an established, technology-driven business in Billericay, Essex, investigating and resolving escalated issues rather than passing tickets on. With routine first-line work automated, the role is hands-on troubleshooting plus involvement in ongoing IT projects.
- Compensation
- Not disclosed
- Location
- Billericay, Essex
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- It support
- Posted
Full description
Enjoy troubleshooting the issues that need a bit more investigation, rather than simply passing tickets on? We're recruiting for an established, technology-driven business investing in its IT function. With a recently strengthened support team and plenty of ongoing technology projects, this is a great opportunity for someone who enjoys hands-on technical work and wants to keep developing their skills. Much of the routine first-line activity has already been automated, meaning you'll spend more …