6 month Fixed Term Lead Product Designer, Lifecycle

is searching for a Lead Brand Designer, Lifecycle toown and elevate all lifecycle touchpoints—centered on email—to drive repeat civic action and return usage through visually exceptional, brand-forward storytelling and journey-based design. You will report to our Senior Director of Design and play a key role as a senior individual contributor within the Product team.

is the world’s largest platform for democracy.

At a time when dissatisfaction with democracy globally is at an all-time high, we’re investing heavily in using AI to build an operating system for modern democracy. This includes our platform for giving people greater voice, a personalized voter guide for elections, and a new product which aims to bring people across the political spectrum together to identify shared solutions.

To realize this vision, we're building a team at the intersection of technology and civic engagement — bringing together top talent focused on giving citizens a direct voice, strengthening accountability, and building stronger, more resilient democracies.

Key Outcomes:

• Design the post-petition supporter journey into clear chapters and ship email flows that regularly re-engage petition signers, clearly guiding them and showcasing petition impact.

• Extend and apply our existing modular email system across automated emails—refresh visual design, and develop new brand-aligned templates in collaboration with the Marketing team to improve key performance metrics.

• Deepen and evolve the visual identity of lifecycle emails by creating a cohesive system of layouts, imagery, and reusable assets that feel polished and on-brand across journeys; bonus: use AI tools to quickly explore variations and speed up production while maintaining craft.

The most important core competencies for the role are:

• Visual & Brand Design Craft – Exceptional eye for layout, typography, hierarchy, and art direction; creates striking, on-brand emails and original assets that feel editorial and product-quality.

• Lifecycle & Narrative Thinking – Designs chaptered journeys from post-petition onward; aligns message + visuals to user intent to drive shares, follows, and “second actions.”

• User Empathy: You center users' emotions, motivations, and pain points in your design process and you leverage qualitative research to uncover these insights. You can anticipate and map users’ emotional states at different touchpoints. Your designs reduce stress and uncertainty and inspire trust and confidence.

• Systems & Templates in Figma – Extends our modular email system with robust components, variables/tokens.