Account Administration & Office Coordinator - MorganMyers

The Account Administration and Office Coordinator supports the day-to-day operations of MorganMyers by providing administrative organizational support to the agency leadership and client teams. The role coordinates schedules, meetings, documentation and administrative processes while supporting account activities and general office operations.

Essential Duties & Responsibilities:

• Provide administrative support to agency leadership and client teams, including calendar management, scheduling, meeting coordination, agenda preparation, meeting materials, and follow-up.

• Coordinate administrative requests and follow-up across teams to help ensure information, requests and deliverables move forward efficiently.

• Maintain and organize agency and client documentation, including contracts, statements of work (SOWs), nondisclosure agreements (NDAs), contact information and team resources.

• Identify upcoming administrative needs, track open items, and recommend practical improvements to routine processes.

• Coordinate travel arrangements, including transportation, accommodations and itineraries.

• Support account teams with client reports, presentations, document preparation, project coordination and client-facing meetings.

• Support billing administration by preparing and organizing billing worksheets, assisting with invoice review, tracking expenses and social media receipts, and coordinating reconciliation with the appropriate team.

• Proofread documents and client materials for accuracy, consistency and quality.

• Provide administrative support for agency social media channels, including scheduling and publishing approved content, monitoring channels and coordinating with internal teams; content strategy and approvals remain with the appropriate team.

• Coordinate agency award submissions, including NAMA, PRSA and other relevant industry recognition programs.

• Provide administrative support for special projects, internal initiatives, and agency priorities as assigned.

• Coordinate office activities, including team events, client meetings, new hire welcomes and special occasions, while supporting general office organization and supply needs.

• Coordinate with internal teams and external partners on office maintenance, facilities needs, property concerns and related documentation.

• Assist with maintaining office records, documentation, and emergency protocols.

Skills/Qualifications:

• 3+ years of relevant experience in administrative support, office coordination, executive support or a related function; equivalent combinations of experience and transferable skills will be considered.

• Proficiency with common workplace technology, including Word, Excel, PowerPoint, Outlook or Google Workspace, and demonstrated ability to learn new systems and processes.

• Ability and willingness to learn and use emerging technologies, including AI tools, to improve administrative workflows and efficiency.

• Ability to independently prioritize and manage responsibilities, competing requests and deadlines.

• Demonstrated discretion and professionalism when handling sensitive or confidential information.

• Strong communication and relationship-building skills, with the ability to collaborate across teams and office locations.

• Strong organizational skills, attention to detail, and practical problem-solving abilities.