Account Development Representative

Company overview:

TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

Position Overview

TraceLink is looking for experienced Account Development Representatives (ADR) to join our growing team. As an ADR, you will work together with our global Marketing, Commercial Operations, and Sales team members to drive quality account and contact research, account plan development, map out decision making centers, qualify and mature TraceLink’s outbound & inbound leads, and diligently engage prospects to drive executive meetings, and generate and progress pipeline within the target accounts

This role is for a highly motivated individual with experience in generating sales opportunities using account-based selling. You will work closely with the account deal team consisting of an Account Executive (AE), a Solution Consultant (SC), and your marketing stakeholders (Regional Marketing Director and Senior Campaigns Manager) to perform highly-personalized and contextualized outbound prospecting within the assigned territory, following the account-based plan. You will leverage selected campaign messaging, and engagement opportunities such as tradeshows, partner-driven events, and TraceLink owned events to effectively engage strategic stakeholders and decision makers within your set of accounts.

Responsibilities

• Develop a sales pipeline as part of an Agentic Business Solution deal team across a defined list of owned customer or prospect accounts.

• Own the development and maintenance of: (1) Contextualized Account Business Profiles; (2) Account contact persona map (economic buyer, influencers, buying committees, etc.); (3) Network presence and linkage map.

• Drive engagement with multiple stakeholders per account with personalized messaging based on account use-cases and persona;

• Re-activate dormant or stalled accounts; Support upsell, cross-sell, and renewal motions;