Account Director (VMO2 OR Liberty Global)

Our client is a services business based in Ireland that utilises cutting-edge technologies to bring industry-leading expertise to Telecommunications clients.

They are adept at developing custom innovations that streamline their clients’ workflows and improve operational efficiency. With a commitment to quality and customer satisfaction, they have earned a reputation as a trusted partner for businesses seeking reliable software services. They have an excellent reputation and have acquired one of the strongest Telecoms software development skills centers in Europe (covering OSS, Automation, AI and many more).

The client is looking for an Account Director / Client Partner with intimate knowledge of Virgin Media O2 or Liberty Global to maintain and grow its business with them (Liberty Global is more new business hunting with VMO2 being more of a mix of farming and hunting).

Key Responsibilities:

• Manage executive relationships with stakeholders from either VMO2 or Liberty Global with regard to he provision of the ongoing services business and revenues

• Own customer relationships for assigned accounts and take the lead in customer communications

• Evangelise my clients' capabilities and be viewed as a strategic partner to the client

• Hunt for new opportunities and business areas that my client can support Citi with, and ultimately sell more time and material consulting and bespoke project solutions

• Grow the opportunity pipeline and increase revenues within the account

• Work with our client's executive team to develop and implement a successful account plan

Profile Requirements

• Existing experience selling to either VMO2 or Liberty Global and being familiar with their internal structures, and ideally key stakeholders

• Prior experience selling software services / ITO / IT or Network Systems Integration Services

• Capable of working with presales solutions architects to create and deliver compelling service pitches

• The client provides European-based resources, based in Ireland, so candidates will ideally have some experience selling services for a near-shore local supplier

• The client is a high-growth services business, but a few hundred people strong, and hence candidates will need an entrepreneurial flair and be able to work in a relatively small company environment

• High emotional intelligence, empathy, and interpersonal skills

• High level of independence and professionalism

• Good communication skills and ability to maintain conversations with clients in a diplomatic and goal-focused manner.

• Overall knowledge of business development

• Strong analytical and goal-oriented mindset

• Detail orientated

• Provide accurate pipeline reporting

Please ignore the salary levels mentioned on the job board - candidates will be assessed individually depending on the business benefit they bring