Account Executive for Travel and Retail
- Compensation
- Not disclosed
- Location
- ASTOR CHOCOLATE CORP., Lakewood, NJ, US
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Sales
- Posted
Skills
Must have
- Bachelor's degree in Business, Marketing, or related field preferred.
- Minimum of 5 years of B2B sales or account management experience.
- Experience within food manufacturing, specialty food, gourmet retail, consumer packaged goods (CPG), hospitality, or related industries strongly preferred.
- Proven success managing customer relationships while generating new business.
- Experience presenting to buyers and decision-makers.
- Proficiency with Microsoft Office, CRM platforms, and virtual meeting technology.
- Ability to travel for customer meetings and industry trade shows as needed.
Full description
Account Executive – Specialty Retail & Food Sales
Company Overview
Astor Chocolate is a fourth-generation, family-owned manufacturer with more than 90 years of experience creating premium chocolate products for specialty retailers, gourmet food stores, hospitality, travel retail, foodservice, and corporate gifting markets. We are passionate about innovation, quality, and building lasting customer partnerships that drive mutual growth.
We are seeking a relationship-driven Account Executive who thrives on developing existing business while identifying new opportunities within the specialty food and retail marketplace. This individual will serve as a trusted advisor to customers, helping them grow their business through strategic product recommendations, exceptional service, and innovative solutions.
Position Summary
The Account Executive is responsible for managing and growing an assigned portfolio of accounts while actively pursuing new business opportunities within the specialty retail and food industry. This role combines strategic account management with consultative business development, requiring someone who is equally comfortable nurturing long-term customer relationships and prospecting new clients.
The ideal candidate is highly organized, proactive, customer-focused, and motivated by achieving sales growth through exceptional service and strategic selling.
Essential Responsibilities
Account Management & Customer Success
- Manage and grow an assigned portfolio of existing customer accounts.
- Build strong, long-term relationships through proactive communication and regular business reviews.
- Monitor customer purchasing trends and identify opportunities to increase sales and product assortment.
- Introduce new products, seasonal programs, and promotional opportunities that align with customer needs.
- Provide outstanding customer support by resolving issues quickly and coordinating with internal teams to ensure customer satisfaction.
- Review pricing, product mix, and account profitability to maximize long-term business growth.
- Maintain accurate customer records, sales activities, forecasts, and pipeline information within the CRM system.
- Partner with Operations, Marketing, Product Development, and Customer Service to deliver an exceptional customer experience.
Business Development
- Identify and develop new business opportunities within specialty retail, gourmet food, hospitality, foodservice, and related channels.
- Research prospective customers through market analysis, networking, industry events, LinkedIn, referrals, and outbound prospecting.