Account Executive

The Account Executive supports the Client Experience team across a range of client brands and projects. You’ll help keep events on track by supporting briefs, budgets, client updates and on-site delivery, working alongside Account Managers and Account Directors.
This is a role for someone early in their events career who wants to learn fast. You’ll work across different brands, sectors and event formats, and build the client and project skills to grow into an Account Manager role.

Responsibilities

• Some experience in events, client services or an agency environment, through a first role, internship or placement.
• A genuine interest in brands, events and building client relationships.
• Clear, confident written and verbal communication.
• Strong organisation, with the ability to manage several tasks and deadlines at once.
• Accuracy and attention to detail, particularly with budgets and client documents.
• Willingness to learn, ask questions and act on feedback.
• Works well as part of a team and stays calm when plans change.
• Confident in Microsoft Office, particularly Outlook and Excel. Keynote is a bonus.

Requirements

• Support Account Managers and Account Directors with the day-to-day running of client accounts across a range of brands.
• Keep clients and project teams updated, preparing status reports, contact reports and meeting notes.
• Help review client briefs and gather the information needed for proposals and responses.
• Track project budgets, raise purchase orders and keep financial records up to date.
• Coordinate with suppliers, venues and internal teams to keep timelines and actions on track.
• Log client change requests and pass them to your Account Manager for sign-off.
• Spot issues early and escalate them to your Account Manager.
• Support pitch and proposal work, including research and presentation preparation.
• Attend live events across the UK and internationally where required.
• Build your knowledge of our clients, their brands and the events industry, and take up learning opportunities across the agency.

• Embrace and champion Identity’s values and behaviours.
• All other duties appropriate to the role.