Account Manager - B2B SaaS

Account Manager - 3 - 5 years - Gurgaon

We are looking for an experienced Account Executive or Account Manager to join a high-growth technology and AI-driven SaaS environment. The role will involve owning the complete sales cycle, managing enterprise accounts, driving new business, and building long-term customer relationships. The ideal candidate should have strong B2B SaaS sales experience, excellent commercial acumen and the ability to engage with both business and senior stakeholders.

Location: Gurgaon

Your Future Employer: A high-growth technology organization focused on AI-driven solutions for enterprise customers, offering an opportunity to work with complex products, large accounts and senior stakeholders in a fast-paced environment.

Responsibilities:

• Own the complete sales cycle from prospecting and discovery through negotiation and contract closure.

• Build and maintain a strong pipeline of qualified opportunities across new and existing accounts.

• Conduct effective discovery meetings to understand customer requirements, business objectives and buying processes.

• Lead client presentations and product demonstrations, connecting technology capabilities with measurable business outcomes.

• Partner with solution teams for detailed solutioning, deep dives and RFP responses.

• Manage ongoing client relationships and act as a trusted point of contact for assigned accounts.

• Drive customer adoption, renewals, upselling and cross-selling opportunities.

• Build relationships with multiple stakeholders, including users, decision-makers and senior executives.

• Maintain accurate sales pipeline, activity and forecast information in the CRM.

• Collaborate with internal sales and solution teams to manage account priorities and drive revenue growth.

Requirements:

• 3 - 7 years of experience in B2B SaaS, technology sales or similar quota-carrying sales roles.

• Proven experience managing the complete sales cycle from prospecting to closure.

• Experience as an Account Executive, Account Manager or in a similar sales role.

• Experience in enterprise or mid-market software sales; exposure to AI or analytics platforms is preferred.

• Strong presentation and product demonstration skills with the ability to lead initial client discussions independently.

• Strong discovery, solutioning, negotiation and commercial skills.

• Ability to build relationships with both business and technical stakeholders.

• Excellent written and verbal communication skills.

• Strong planning and organizational skills with the ability to manage multiple opportunities simultaneously.

• Experience working in a startup or high-growth environment will be an advantage.

• Exposure to CPG, retail, sales and distribution or similar industries is preferred.

• Tier 1 Bachelor's degree; MBA preferred.

What is in it for you:

• Opportunity to work in a high-growth AI and SaaS environment.

• Exposure to enterprise and global accounts.

• Opportunity to own the complete sales cycle and directly contribute to revenue growth.

• Exposure to complex technology and AI-driven solutions.

• High visibility and collaboration with senior leadership and cross-functional teams.

• Opportunity to grow into senior sales and leadership positions.

• Attractive growth opportunities for high-performing sales professionals.