Services Administrator / Subscription Manager

We are looking for a detail-oriented and proactive Account Manager to take ownership of company-wide service administration, account management, access control, subscriptions, and operational processes across multiple projects and brands.

In this role, you will be responsible for maintaining a centralized service infrastructure, ensuring uninterrupted access to business-critical tools, managing subscriptions and payments, and supporting the launch of new projects.

We are looking for someone who is highly organized, comfortable working with various online platforms, and capable of independently managing processes from start to finish.

What You Will Do
Service Inventory & Management
Build and maintain a centralized registry of all existing and new services across company projects and brands.
Organize service documentation by project and business direction (B2B, B2C, Platform).
Maintain accurate information about each service, including its purpose, ownership, users, integrations, subscription plans, costs, and operational status.
Track associated legal entities, payment methods, billing dates, and service administrators.
Ensure all service records remain accurate, structured, and up to date.

Account Registration & Setup
Register and configure accounts across various online services and platforms.
Complete verification and KYC procedures when required.
Independently research new platforms, understand their functionality, and complete the setup process.
Ensure all accounts are registered using corporate email addresses and company-controlled authentication methods.
Coordinate technical connections and API integrations with relevant teams.

Access & Security Management

Maintain a centralized and secure credential management system using password managers such as 1Password or Bitwarden.
Organize secure storage of account credentials, API keys, recovery codes, and 2FA backup information.
Ensure critical services have at least two authorized administrators.
Manage access permissions according to employee roles and business requirements.
Coordinate password and API key rotation according to security policies.
Ensure two-factor authentication is enabled wherever supported.
Identify alternative solutions for critical services to minimize operational risks.

Subscription, Billing & Payment Management

Monitor active subscriptions, billing cycles, invoices, and upcoming payments.
Maintain a payment calendar to prevent service interruptions.