Account Manager

About Us

Babcock & Wilcox is a leader and innovator in the energy transition, providing an extensive range of proven, clean power production technologies. We deliver environmentally conscious, technology-driven solutions and services to energy and industrial customers worldwide – safely, ethically and as promised. At B&W you'll find interesting and challenging work, outstanding career growth opportunities, a competitive benefits package, and a great work environment.

B&W Canada is currently seeking a motivated individual to fill the role of Account Manager in the province of Alberta. This is an entry level position that provides an exciting opportunity for a motivated individual to learn about our products and services.

Why choose B&W?

• Highly supportive work environment focused on diversity, equity and inclusion.

• Vacation policy focused on fostering a productive work / life balance

• Comprehensive compensation package, health and dental benefits and pension and savings plans

• Employee and Family Assistance Program

• Great team Environment

• Opportunity to travel for the company and work in other areas of the country

• Educational opportunities though courses dedicated to product knowledge and job skill improvement

• Social events

• Mentorship and training when onboarded and throughout your career

Job Description Summary

The Account Manager is responsible for customer management and leading sales for a geographic region. This involves consistent face-to-face visits with existing customers expanding portfolio to existing customers and cold calling on new customers. This position must understand B&W’s products and services and be able to provide solutions to customers from B&W offerings. Success in this position will be defined quantity and quality of opportunities, achieving incremental growth and demonstrating customer diversity in various markets.

Specific Duties

• Achieve or exceed bookings (50%)

• Plan visits/development of customer relationships

• Full understanding of our customer’s equipment

• Expert knowledge of our product lines

• Cold calls to potential customers

• Warm calls to leads/existing customers

• Customer Relationship Management (35%)\:

• Build and maintain strong customer relationships

• Responsible for customer troubleshooting/escalation to appropriate subject matter expert for solution

• Educate customers on new/enhanced product lines/services

• Business Expansion (15%)

• Demonstrate the use of data analytics and marketing to produce successful targeted sales campaigns

• Demonstrate execution of self-designed territory plan

• Increase service market (Field Service, Construction, Service Projects, etc.)

• Actively pursue customer feedback

• Keep Customer Relationship Management software records up-to-date

• Other duties as assigned by the Company