Account Manager (m/f/d)

Who are we looking for?

The objective of this position is to drive growth for MacDermid Alpha in Germany through active customer acquisition and comprehensive account management. The Sales/Account Manager will be responsible for selling innovative products, maintaining existing customer relationships, and identifying new business opportunities. This role involves negotiating contracts, creating tailored proposals, and organizing customer events to meet client needs and achieve corporate goals. Additionally, the manager will conduct market observations and develop strategic approaches to increase sales, acting as a liaison between customers and internal teams to provide technical solutions.

What will you be doing?

• Actively sell the products of MacDermid Alpha, ensuring customer satisfaction and loyalty

• Support and expand relationships with existing customers while acquiring new clients to grow the business

• Conduct negotiations with customers regarding pricing, payment and delivery terms, payment behavior, and resolving complaints

• Plan, organize, and execute customer events, including Voice of Customer (VOC) sessions, customer seminars, and technical meetings

• Create comprehensive system calculations to prepare accurate quotations

• Prepare and present quotations and sales presentations in written form

• Observe and analyze market trends to develop effective sales strategies

• Prepare budgets, forecasts, and sales analyses to inform decision-making

• Coordinate technician assignments with technical management to ensure customer needs are met

• Provide customer consultation by involving technicians, product managers, and other relevant stakeholders as necessary

• Prepare weekly and monthly reports on the introduction of new products to existing and new customers, utilizing a CRM system for project management and documentation

Who are You?

• Excellent interpersonal skills and the ability to build strong relationships with clients

• Strong communication and presentation skills in both German and English, written and spoken

• Independent working style with strong organizational skills

• Experience with sales processes, performance metrics, sales analytics, and CRM systems such as Salesforce.com

• Proficient in Microsoft Office applications

• Ability to set priorities and manage multiple tasks effectively

• Entrepreneurial thinking and a high willingness to travel, including international trips (Travel >40%)

What competencies will you need?

• Bachelor’s Degree or equivalent education in Business, Sales, Marketing, or a related field

• Several years of professional experience in a sales or marketing position, preferably in the connector or galvanic industry

• Proven experience in sales and effective communication with key customers

• Technical background with knowledge of customer processes and product applications

• Solid experience in selling technical applications and a strong instinct for customer acquisition

We are Offering...

• A secure and long-term job in a dynamic and multidisciplinary team

• Comprehensive introduction to various areas of responsibility

• Continuous development opportunities and support through targeted training programs

• An open corporate culture where your ideas and suggestions are valued

• Job bike leasing with BusinessBike and Corporate Benefits

• Performance-oriented compensation with the opportunity to earn additional bonuses for good performance

• Collegiality, respect, and recognition as fundamental values of our company