Account Manager - Mining Datacenter / Seal Miner

You will oversee client relationships for Bitdeer Seal Miner products and Mining Datacenters, ensuring customer satisfaction, retention, and growth within the cryptocurrency mining sector. You will handle strategic planning, customer onboarding, and manage key accounts to maximize business opportunities.

Responsibilities

• Build and maintain strong relationships with clients including institutions, mining companies, and individuals, serving as the primary point of contact for account-related matters
• Identify opportunities for new business within existing accounts and onboard new clients
• Oversee mining operations projects, coordinating with technical teams to ensure customer requirements are met
• Monitor client account performance, prepare detailed reports, and present insights to stakeholders
• Stay updated on trends in crypto mining, blockchain technology, and competitor activities to offer strategic advice
• Address client concerns promptly and implement improvements to enhance satisfaction and retention rates

Requirements

• Bachelor's Degree in Business, Finance, or related field
• Account Management and/or Project Management experience, ideally within the cryptocurrency or blockchain sector; familiarity with mining operations is a strong plus
• Excellent communication and negotiation skills, data analysis capabilities, and proficiency with CRM tools
• Basic knowledge of blockchain technology and crypto mining processes
• Strong problem-solving abilities
• Ability to work in a fast-paced, evolving industry

Benefits

• A culture that values authenticity and diversity of thoughts and backgrounds
• An inclusive and respectable environment with open workspaces and exciting start-up spirit
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts
• Ability to contribute directly and make an impact on the future of the digital asset industry
• Involvement in new projects, developing processes and systems
• Personal accountability, autonomy, fast growth, and learning opportunities
• Attractive welfare benefits and developmental opportunities such as training and mentoring