Account Manager

Your mission:

Epson has an exciting opportunity for an IT Reseller Account Manager to join our high-performing Consumer and Channel Sales division. We are looking for a positive, dynamic and forward-thinking Account Manager with experience working within a sales channel and exposure to Managed Print Services (MPS).

Reporting into the IT Reseller Sales Manager, you will develop and implement the business sales plan for designated customers/partners to generate business growth and maximise sales of Epson’s products.

The position is based out of our office in Dublin, Ireland, and, as flexibility is key to a modern lifestyle this role also comes with three days WFH.

What will you do:

Sales:

• Promote the complete Epson product range to increase Epson sales growth into specific reseller markets

• Set and achieve quarterly targets for aligned accounts and defined product range

• Develop and execute a sales plan for optimal customer portfolio management

• Create account plans with aligned channel partners to identify and qualify new opportunities for growth

• Collect sales out data from channel partners to identify key target end users for Epson sales activity

• Maximise opportunities from corporate accounts managers and specialist vertical account managers

Channel Marketing:

• Agree and review quarterly marketing plans while identifying new marketing opportunities

• Identify, manage, and execute promotional campaigns within specified accounts appropriate to customer and Epson business needs

• Track ROI of promotional campaigns run in conjunction with partner

• Ensure optimal implementation of generic Epson marketing campaigns within aligned accounts

Communication and Reporting:

• Follow and monitor the forecasting process for the assigned market and provide the utmost accuracy by supporting Epson Business Management with the relevant information and "enrichment"

• Collate competitive marketplace information. Provide structured feedback and input to promotional activities with this knowledge

• Manage the development and implementation of the CRM initiative, as required

• Maintain Epsons Partner Programme. Review qualification criteria with partners and ensure criteria are met. Meet targets on number of signed partners

• Present regular reports as detailed in KPIs. Reports will include but not limited to portfolio reports, opportunity reports and sales MDF ROI reports

• Identify relevant customer case studies for onward use internally within Epson and/or external use

• Co-ordinate assistance from other support departments to provide resource, as required for the specified accounts

• Work effectively with end user vertical/specialist sales managers to optimise Epson’s sales

• Liaise with European team on management of any pan european opportunities or target accounts

What we ask for:

• IT reseller account management background is preferable

• Record of success within large reseller accounts

• Innovative approach

• Evidence of academic acheievement

What we offer:Our Benefits

You will have access to a wide range of flexible benefits including a strong contributory pension plan, private healthcare, life cover, gym membership, an Employee Assistance Programme, employee discounts on Epson and Seiko products, and more. Epson also promotes hybrid working, with a minimum of 25 days holiday per year.

Our heritage

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork, and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running

Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team. If you require additional assistance for your application or wheelchair access to our facilities, please email recruitment@epson.eu. A member of our team will be happy to assist you.