Account Manager - Sports Vertical

Why This Role Matters

The Account Manager - Sports Vertical is central to scaling Vertical Insure’s account management team. Our partners’ success drives our success, and this role ensures partners in our verticals realize the full value of embedded insurance — deepening adoption, strengthening relationships, and unlocking new growth pathways. If you are energized by building trusted relationships, driving measurable revenue growth, and helping partners win, this role offers meaningful impact and long-term growth.

What You'll Do

Partner Relationship Ownership:

• Serve as the primary relationship owner for an assigned portfolio of partner accounts within the sports vertical.
• Build and maintain deep, trusted relationships with key stakeholders within partner organizations.
• Act as the internal and external champion for each partner, proactively representing their needs across the business.
• Lead and facilitate quarterly and annual business reviews with partner stakeholders.

Growth & Revenue Expansion:

• Develop and execute account plans focused on expansion, utilization, and overall revenue performance.
• Identify and operationalize expansion opportunities using data-driven insights, partner feedback, and market dynamics.
• Drive initiatives that maximize net revenue retention and expansion ARR across your portfolio.
• Identify, lead, and close upsell and expansion opportunities within existing accounts, including new products, additional platforms, and optimization.
• Collaborate with Revenue Operations to forecast expansion pipeline and track progress toward growth targets.

Cross-Functional Collaboration:

• Collaborate with internal teams to ensure alignment around partner goals, strategic initiatives, and execution priorities.
• Coordinate partner-driven product, operational, or integration needs with internal stakeholders.
• Advocate for partner insights and opportunities that advance our product and distribution roadmap.

Performance Insights & Reporting:

• Use analytics and reporting to track account health, product adoption, and revenue opportunities.
• Maintain accurate account records, expansion pipeline data, and HubSpot hygiene.
• Provide leadership with forecasts and actionable recommendations.
• Contribute to scalable frameworks and best practices for managing and growing accounts.

Who You Are

• 5+ years of experience in account management, customer success, or B2B sales, preferably in SaaS, fintech, or insurtech.
• Proven success retaining and growing customer or partner accounts with revenue responsibility.