Account Manager - Tyson

This person will directly cover Industrial market customers in our Memphis geography, which includes Eastern AR, Western TN, Western KY and North MS . The position will report directly to the General Manager for the Fluid Flow Central States group of Fluid Flow Products, Inc.

PRINCIPAL DUTIES (but are not limited to the following):

• Familiarization with design and application of all contractual and accessory lines supported by Fluid Flow.
• Work with service technicians to maximize their effectiveness. Sell service contracts, gain new customers, and capture accounts.
• Make direct calls in the market area, promoting full line product, aftermarket, and service sales. Grow the business to the point we can hire additional support and service staff.
• Solicit assigned customers’ inquiries and orders and handle negotiations, adjustments, and complaints. Assistance is available from applications engineering, technical inside sales, as well as dedicated customer service.
• Set up and perform various equipment surveys, and accompany auditors on air audits we sell.
• Assist in resolution of customer-initiated technical issues.
• Continue with professional education, through principal-sponsored schools, membership/participation in industry associations, contact with potential equipment sources, internet/catalog reviews, and self-study.
• Keep CRM opportunities database (Sales Force) current, and use it as a directional tool for yourself, and a communication tool with others in the organization.
• Review assigned sales territory/accounts, and organize coverage to result in minimum wasted effort, and maximum face-to-face selling time and profit.
• Recommend product lines by identifying new product opportunities; surveying consumer needs and trends

The immediate priority:
Grow the territory Sales and Margin. We will have the luxury of working with existing inside sales and customer service staff to consult with on present and long-term accounts.
Short term actions include:
Provide seamless coverage (personal, phone, email) with customers.
Latch onto and close opportunities that find their way to us. Develop projects turned up by own and previous sales efforts.

SKILLS/QUALIFICATIONS:
Meeting Sales Goals
Motivation for Sales
Territory Management
Presentation Skills
Performance Management
Building Relationships
Emphasizing Excellence
Entrepreneurialism
Negotiation
Results Driven
Sales Planning
Time Management
Technically Astute
Managing Profitability