Accounts Payable Specialist - Vendor Relations Statement

Job Summary

The Accounts Payable Vendor Relations, Statement- Specialist serves as the primary point of contact for major inventory suppliers, managing monthly account reconciliations, supplier communications, and resolution of open issues or disputes. This role collaborates with suppliers and internal cross-functional teams to resolve discrepancies, reconcile accounts, and improve invoice processing efficiency. The specialist delivers high-quality customer service while ensuring compliance with company policies and accounting standards.

Responsibilities

• Responsible for reviewing and reconciling supplier monthly statements
• Main point of contact for AP issues from major inventory suppliers
• Responsible for building and maintaining effective relationships with supplier account representatives and internal business partners
• Responsible for scheduling, conducting and leading monthly conference calls with suppliers to review account status, aged balances and outstanding issues
• Ensure consistent and timely communication with suppliers between conference calls
• Maintain current and accurate records of open statement items in PeopleSoft Statement database
• Research & Resolve invoice discrepancies, issues & unapplied credits, utilizing internal systems including EDI, JD Edwards, Kofax Total Agility & Peoplesoft
• Analyze root cause and communicate with suppliers regarding past due invoices, disputes and billing or process inefficiencies
• Review and resolve documents promptly within the assigned workflow software (Ricoh KTA)
• Create, provide and review monthly reporting timely with suppliers and leadership consistently
• Create correction memos when needed
• Build strong partnerships and collaborate with internal and external departments to resolve issues timely
• Responds to inquiries and provides excellent customer service to internal customers
• Additional tasks and projects assigned by Management

Qualifications

• Excellent research and resolution skills
• Excellent analytical, problem solving and decision-making skills
• High degree of accuracy and attention to detail
• Excellent organizational and follow-up skills
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills with a customer-focused approach
• Exceptional oral and written communication and customer service skills
• Self-motivated; able to effectively prioritize tasks and organize schedule
• Ability to work on multiple assignments with competing priorities
• Self-starter, able to work in fast paced environment
• Strong work ethic and self-motivation skills