Accounts Receivable & Deductions Analyst

What You’ll Do

• Manage a portfolio of customer accounts, including reviewing aging reports, payment history, and outstanding invoices to support timely collection and resolution of outstanding balances.

• Review, research, and reconcile customer deductions, debit notes, conditional expenses, and audit claims, identifying root causes and determining validity.

• Dispute invalid deductions and prepare supporting claim letters or statements for customers, while managing approved, denied and billed-back deductions.

• Work closely with Sales teams, Brokers, Customer Service, and Logistics to resolve deductions, billing disputes, and other issues contributing to non-payment.

• Contact customers regarding overdue or delinquent accounts and work collaboratively toward timely resolution and payment.

• Manage cash application activities in HighRadius to IFS, including posting payments to customer accounts, researching deductions, and obtaining supporting documentation through customer portals when required.

• Use SM1, IFS, HighRadius, and third-party platforms to support cash application, deductions management, and account reconciliation.

• Reconcile e-commerce customer accounts and support accurate account reporting.

• Maintain the Finance team’s Accounts Receivable reference manual and supporting documentation.

Preferred Skills

• Minimum 2 years of experience working in Accounts Receivable within a fast moving environment. (CPG, Construction, Retail, Real Estate, Logistics etc...)

• The ability to handle approximately 35 customers with confidence, persistence, and dedication.

• Advanced skills in Microsoft Excel.

• Clear and effective communication skills and the ability to identify the root cause of deductions.

• Strong collaboration skills with internal teams, along with negotiation and resolution skills with customers.

Contract & Compensation

• This is a 12-month contract position with a base salary of $65,000–$70,000, depending on level of experience.

• Upon successful completion of the full 12-month contract, you will also be eligible for a $2,500 contract completion bonus.

• We are offering two weeks of paid vacation.

• This position is in office Monday - Thursday, with Fridays working from home.