Accounts Receivable Officer (5 months contract)

Leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Key Responsibilities

• Perform timely and accurate posting of customer payments, including bank transfers, cheques, GIRO, and other payment modes in SAP.
• Allocate customer receipts against outstanding invoices and accurately clear open items in the system.
• Verify and reconcile payments collected through customer service counters from merchants and consumers against bank statements, daily collection reports, and internal records.
• Process hardcopy GIRO application forms received from merchants, submit applications to the bank for processing, maintain updated records, and follow up on rejected applications to ensure successful setup.
• Monitor customer ageing reports and proactively follow up on overdue accounts by issuing Statements of Account (SOA), payment reminders, and collection notices.
• Generate and distribute Accounts Receivable reports to business units on a regular basis to support collection efforts and financial monitoring.
• Escalate collection issues, disputed invoices, and long-outstanding debts to relevant business units for further investigation and resolution.
• Attend to customer and internal stakeholder enquiries through the CRM system, ensuring timely resolution within established service level agreements (SLAs).
• Support month-end and year-end closing activities, including account reconciliations, AR analysis, and preparation of management reports.
• Ensure compliance with credit control policies, accounting standards, and internal procedures while maintaining accurate and complete AR records.
• Assist with process improvement initiatives and perform other ad hoc finance and administrative assignments as required.

Qualifications & Experience

• Diploma or Degree in Accounting, Finance, Business Administration, or related discipline.
• 1–3 years of experience in Accounts Receivable, Credit Control, or Finance Operations.
• Experience in collections, payment processing, and account reconciliation is an advantage

Skills & Competencies

• Strong attention to detail and accuracy.
• Good analytical, numerical, and problem-solving skills.
• Effective stakeholder management and follow-up capabilities.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize work, and meet deadlines.
• Proactive, responsible, and customer-focused mindset.
• Strong teamwork, collaboration, and time management skills.
• Proficient in Microsoft Office applications; SAP and CRM experience preferred.
• Knowledge of Accounts Receivable, credit control, and reconciliation processes.
• Adaptable and willing to learn in a structured finance environment.
• Proficient in Microsoft Excel, including formulas, Pivot Tables, and data analysis functions.
• Experience with VLOOKUP, XLOOKUP, and data reconciliation techniques.

EA: 25C2690 | R1221146