MicroSourcing
Activation Operations Manager
- Compensation
- Not disclosed
- Location
- Metro Manila, Philippines
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 4+ years
- Category
- Operations
- Posted
Skills
Must have
- Excellent written and verbal communication skills in English.
- 3–4+ years of experience in digital media (display, mobile, social, search, etc.), with experience in ad operations, campaign trafficking, and campaign building.
- 3–4+ years of experience in people management in a similar role; experience managing large teams is preferred.
- Strong listening and communication skills, with the ability to build and maintain relationships across international teams.
- Ability to work independently after a reasonable adaptation period, prioritize departmental decisions and projects, and manage competing priorities.
- Proven problem-solving skills and experience working in a process-driven environment.
- Ability to manage complex workloads across multiple technological platforms.
- Strong analytical skills and proficiency in MS Excel, data analysis, and Internet technologies.
- Strong self-management skills, attention to detail, and the ability to juggle multiple priorities.
- Ability to thrive in a fast-paced, entrepreneurial, and collaborative environment.
- Bachelor's degree preferred but not required. All majors are welcome, preferably those related to Communications or Advertising.
Full description
Discover your 100% YOU with MicroSourcing!Position: Activation Operations ManagerWork setup: Work from homeWhy join MicroSourcing?You'll have:
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your role:
As an Activation Ops Manager, you will be one of the most senior team members. You will oversee a team of Activation Ops Supervisors and Specialists across multiple client accounts. Depending on the team structure, this may include directly managing Specialists where there is no Supervisor layer.
The core pillars of the AO Manager role include:
- Supporting the PHLP LT to ensure the strategic roadmap for the department is implemented and business needs are being met.
- Serving as the bridge between client leadership, PHLP LT, and the AO team to ensure client needs are met and efficiencies are driven where possible.
- Ensuring all stakeholders have the necessary tools, skills, and knowledge to succeed within the Activation Ops team.
- Supporting department-wide initiatives, with a core focus on policy compliance, performance management, and resource management.
What You'll DoCampaign Execution
- Leverage expertise in digital media channels, including social, programmatic media via DSPs, and SEM/PPC, to support Kepler processes.
- Execute campaign setup, trafficking, building, and reporting tasks for assigned clients/accounts.
Resource Management
- Manage resource allocation, including staffing, cross-client flex capacity, platform access, and materials, to ensure optimal utilization.
- Develop schedules, workflows, and procedures to streamline operations and maximize productivity.
- Monitor team bandwidth and coverage needs and support resource planning across assigned teams.
Quality Control
- Establish and enforce quality standards across assigned teams.