Full description

*This position is contingent upon contract award*Admin Education Support Specialist

Locations: Quantico, VA; Camp Lejeune, NC; Fort Worth, TX; Camp Pendleton, CA; MCAS Miramar, CA; MCB Hawaii; MCB Okinawa, Japan | Employment type: Full time

Job purpose

The Admin Education Support Specialist supports regional-campus students and staff with inquiries, seminar cohorts, enrollment, and related administration.

Duties and responsibilities

Provide word processing, spreadsheet and presentation development and data entry services using Microsoft (MS) Office or compatible products.

Answer telephones, e-mails, take and deliver messages.

Draft written correspondence.

Provide students with assistance with course enrollments, transfers, acquiring academic transcripts, submitting waiver requests, grade reporting, setting up MarineNet and LMS MOODLE accounts and acquiring course materials.

Resolve student administrative issues or present student administrative issues to the Regional Director for resolution (e.g., office hour queries, request for phone numbers, etc.).

Be conversant in the use of MCTIMS in order to enroll and manage students.