Administrative Assistant - Onsite (US Citizens)

Position Summary

The Administrative Assistant will provide comprehensive onsite administrative, clerical, document-management, scheduling, customer-service, and office-support services to SBA OCRM personnel and contractor staff. The position requires independent judgment, accuracy, professionalism, and the ability to manage multiple priorities.

Key Responsibilities

• Provide administrative support to senior, professional, and analytical staff.
• Prepare, format, proofread, and maintain correspondence, reports, memoranda, presentations, and other professional documents.
• Coordinate calendars, meetings, appointments, events, and conference-room requirements.
• Prepare meeting materials, agendas, notices, minutes, and action-item summaries.
• Respond professionally to routine and complex inquiries from employees, customers, stakeholders, and the public.
• Conduct administrative research and process specialized records and documents.
• Maintain electronic and physical records, filing systems, tracking logs, distribution lists, and office forms.
• Support data entry, spreadsheet maintenance, document control, and records reconciliation.
• Assist with routine bookkeeping, expenditure tracking, procurement documentation, or invoice-related records.
• Manage incoming and outgoing correspondence and mail.
• Maintain office supplies, forms, and required materials.
• Coordinate with internal offices and external organizations to obtain or verify information.
• Review work products for accuracy, completeness, grammar, formatting, and quality.
• Protect sensitive, confidential, proprietary, and Government information.

Minimum Qualifications

• High school diploma or equivalent.
• At least two years of progressively responsible administrative, clerical, or office-support experience.
• Experience supporting managers, team leads, or professional personnel.
• Strong proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and electronic records.
• Strong grammar, spelling, proofreading, correspondence, and document-formatting skills.
• Excellent organizational, customer-service, and time-management abilities.
• Ability to manage multiple tasks and deadlines with minimal supervision.
• Demonstrated accuracy in data entry, recordkeeping, scheduling, and document preparation.
• Ability to maintain confidentiality and exercise sound judgment.

Preferred Qualifications

• Associate degree in business administration, office administration, or a related field.
• Experience in a Government, financial-services, lending, legal, regulatory, or compliance-driven environment.