Administrative Assistant

About the role

Do you have experience in administrative tasks? Have you ever worked with AUTOCAD? At Randstad, we are looking for profiles like you.

What you'll do

Telephone customer service tasks, administrative support for the sales team;

Order processing: Processing customer orders, verifying stock availability, specific measurements, alloys, or finishes.

Follow-up on offers: Calling customers to review the status of sent quotes and detecting closing opportunities.

Telephone and digital customer service: Resolving basic queries regarding delivery times, material availability, or invoice status.

Filtering opportunities: Receiving leads from new customers, registering their data in the CRM, and assigning them to the corresponding sales representative.

Coordination with sales representatives: Providing technical data sheets, catalogs, or samples to the sales network while on the road.

Delivery control: Coordinating with the local branch warehouse or with transport agencies for the shipment of heavy or precision material.

Delivery note management: Issuing and filing outgoing delivery notes, and checking incoming delivery notes for material from suppliers.

Incident resolution: Managing claims for defective material, damage during transport, or errors in the quantities delivered.

What we're looking for

Previous experience in administrative tasks.

Management of AUTOCAD.

Benefits and conditions

Schedule 08:00 to 14:00 and 15:30 to 17:30.

Three-month contract with subsequent permanent incorporation.