Advancement Operations Manager

The Advancement Operations Manager serves as a key partner to the Vice President for Institutional Advancement, providing high-level administrative, operational, and project management support for the Office of Institutional Advancement. This position oversees daily operations, coordinates projects, manages processes and budgets, and supports advancement-related activities, including fundraising, donor relations, alumni engagement, marketing, events, and advancement services. Serving as a liaison among campus stakeholders, alumni, donors, trustees, and external partners, the Advancement Operations Manager ensures effective communication, efficient operations, and execution of priorities. This role requires strong organizational, analytical, and relationship-management skills, the ability to manage multiple projects simultaneously, and a commitment to maintaining confidentiality and professionalism.

Position Status: Non-Exempt, Full-Time (2080 Annual Hours)

Salary Range: $22.00 - $24.00 per hour. This is the expected hourly rate for this position. The actual salary offered will depend on a candidate's experience and education, and departmental budget.

Responsibilities

• Manages the daily operations of the Office of Institutional Advancement, ensuring efficient workflows, effective communication, and timely completion of priorities. Oversees office administration, purchasing, vendor coordination, records management, facilities requests, scheduling, conference room management, supply ordering, and office logistics.
• Serves as a front office contact for the Office of Institutional Advancement by greeting and welcoming visitors, responding to in-person, phone, and email inquiries, and providing backup support for the Alumni Relations phone line and shared inbox.
• Provides comprehensive administrative support to the Vice President for Institutional Advancement and coordinates and monitors divisional projects, timelines, and deliverables involving fundraising, donor relations, alumni engagement, marketing, advancement services, and events.
• Develops reports, presentations, meeting materials, and other documentation to support departmental planning, decision-making, and institutional reporting.
• Maintains budgets, processes requests and invoices for payment, and tracks budget activity.
• Coordinates the planning and execution of advancement events, donor stewardship activities, alumni programs, and fundraising initiatives, including event logistics, donor recognition programs, scholarship recognition and reporting, tribute gifts, and engagement activities.
• Administers advancement operations and data management functions, including non-profit charitable registration processes, compliance, and related documentation, CRM data entry, gift processing, record maintenance, reporting, and serving as a backup resource for Advancement Services.