Aerospace Application Engineer

MAPAL Inc. is the US subsidiary of the MAPAL Group. It employs more than 160 team members at two locations in the United States to ensure superior customer satisfaction. The Port Huron site, located 50 miles north of Detroit, focuses on the manufacturing and reconditioning of PCD tools. It is the U.S. Headquarters for sales, engineering, design and administration.

The MAPAL Group is an international supplier of precision tools for the machining of almost all materials. The family business has 4,850 employees worldwide and sees itself as a technology partner to its customers.
Interesting and challenging tasks, good opportunities for development and the attractive working conditions of a modern company are the basis for long-term working relationships.

YOUR TASKS

• Develops and implements sales plan to develop sales growth to an annual budget within a specific sales region

• Partners with the customer to generate new applications within the MAPAL product line presenting and demonstrating value added solutions

• Coordinates and interacts with the customer plant and MAPAL to troubleshoot customer challenges; organize and plan how to optimize; expert in documenting process to build library and training

• Liaison between the engineer on customer site, customer service, manufacturing and engineering to address changes to optimize performance

• Instructs and trains customers on the implementation of cutting tools supplied

• Resolves cutting tool issues on the customer's floor and reports findings, recommends changes as required

• Accountable and responsible for all assigned product line testing, reporting, and closing out of test tool process including documentation; coordination with MAPAL teams including Finance

• Recommend speeds and feeds for cycle times and tool life, manufacturability

• Technical support for the internal and external teams (technical contact to internal design department and affiliated companies; technical support for sales staff). Provides and shares technical documentation and data (e.q. approval and final drawings, tooling examples, machine data, etc.). Liaison between the customer, manufacturing and engineering to resolve performance or design issues that are encountered on customer site. Instructs and trains as required on the utilization and application of tooling supplied

• Maintain contact to customers/MAPAL for technical requirements and needs. Utilizes engineering and past application knowledge to process applications

• Analyze customer requirements for producing parts (quality of holes or surfaces; SPC requirements and tolerances). Interacts with the customer to generate new applications within the MAPAL products offered as well as suggest other products for tooling packages. Resolves tooling issues on the customer’s floor and reports findings, recommends changes as required