Aesop Store Manager, London - Talent Community

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Please note: This posting is part of our Talent Community. We are always looking to connect with talented individuals for future opportunities. You may not receive an immediate response, but your profile will be kept on file for consideration as roles become available in the area.

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Since 2023, Aesop has been part of the L'Oréal Groupe, the world’s #1 beauty company. Founded in 1909 by Eugene Schueller, it is home to 37 global brands including Kiehl’s, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris; and presents wide-ranging opportunities for long-term career growth.

“A business doesn’t consist of walls or machines, but people, people, people.” – Eugene Schueller

Role purpose

As Store Manager, you will embody our desire to engage, listen and guide customers to products that are relevant to them. Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.

Working on-site, including some weekend working, you will be responsible for budgeting, store-specific marketing, and building the store's client base, as well as choreographing the daily activities of a team of Retail Consultants. The successful candidate will be a skilled professional, able to grace this role with diligence, passion, and an unwavering commitment to excellence.

What we are looking for

• Management experience within customer service environment

• Proven track record of effective selling skills and ability to drive commercial outcomes

• History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment

• Demonstrated ability to utilise empathy to manage interpersonal relationships