Use LLC
After-Hours Dispatcher in USA trucking industry
- Compensation
- Not disclosed
- Location
- Kragujevac
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Logistics
- Posted
Must have
- Previous experience in USA trucking dispatching – required
- Experience with Dry Van, Reefer, Flatbed, or other equipment is an advantage
- Good knowledge of the US trucking industry and terminology
- Strong English communication skills
- Ability to communicate professionally with American drivers and brokers
- Experience with TMS and load tracking systems
- Ability to work independently with minimal supervision
- Strong problem-solving and decision-making skills
- Ability to remain calm and professional under pressure
- Willingness to work night, weekend, and holiday shifts when required
Nice to have
- 1+ year of experience as a USA Trucking Dispatcher
- Experience handling after-hours operations
- Knowledge of ELD/GPS tracking systems
- Experience working with brokers and load boards
- Familiarity with FMCSA regulations and basic trucking compliance
- Experience with reefer operations is a plus
Full description
AFTER-HOURS DISPATCHER – USA TRUCKING
Location: Kragujevac, Serbia
Employment Type: Full-Time
Shift: After-Hours / Night Shift
Industry: USA Trucking & Logistics
About the Position
We are looking for an experienced After-Hours Dispatcher to join our USA trucking operations. The ideal candidate has previous experience in dispatching for the US trucking market and is comfortable handling driver and customer communication outside regular business hours.
The After-Hours Dispatcher will be responsible for monitoring active loads, supporting drivers, resolving urgent issues, and ensuring smooth operations during after-hours periods.
Key Responsibilities
- Monitor active loads and truck locations during after-hours
- Communicate with drivers regarding load status, appointments, delays, and operational issues
- Handle urgent driver and customer requests
- Communicate with brokers, shippers, receivers, and other parties when necessary
- Track pickups and deliveries and ensure timely updates
- Manage unexpected situations such as delays, breakdowns, missed appointments, or route issues
- Update TMS and dispatch systems accurately and on time
- Monitor emails, messages, and dispatch channels during the shift
- Escalate serious operational issues to management when necessary
- Maintain clear communication and detailed shift handover reports
- Ensure that all after-hours issues are properly documented for the day-shift team
Requirements
- Previous experience in USA trucking dispatching – required
- Experience with Dry Van, Reefer, Flatbed, or other equipment is an advantage
- Good knowledge of the US trucking industry and terminology
- Strong English communication skills
- Ability to communicate professionally with American drivers and brokers
- Experience with TMS and load tracking systems
- Ability to work independently with minimal supervision
- Strong problem-solving and decision-making skills
- Ability to remain calm and professional under pressure
- Willingness to work night, weekend, and holiday shifts when required
Preferred Qualifications
- 1+ year of experience as a USA Trucking Dispatcher
- Experience handling after-hours operations