After Sales Signalling Technician

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 36 300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.

Purpose of the Job

The main purpose of the role is to provide technical support to maintenance activities (on site or by remote) on Railway Signalling Systems operated by the Alstom Bologna domestic and international Customers.

The role includes the responsibility to manage warranty obligations on the projects in the scope of Alstom Bologna.

Position in the OrganisationOrganisation Structure

The position will be part of Services Signalling Platform Organisation - Maintenance Team

Organisational Reporting

Hierarchical and Functional report to the Signalling Maintenance Manager

Network & Links

Internal relationships with other Alstom functions: System and Product, Application Engineering, Industrialization, Supply chain departments, Installation.

External relationships with Customer infrastructures operators and with maintenance technicians.

MissionResponsibilities and Accountabilities

The person will be responsible for:

• support to maintenance technicians on field;

• provision of performances and log analysis;

• execution and supervision of HW and SW retrofit and upgrade plans;

The position also includes the availability to perform activities outside of the Bologna Alstom site (60%).

Educational Requirements

Technical diploma

Technical competencies:

Capability to interpret electric drawings and schemes

Knowledge of electronic design principle and methodology

Knowledge of the most common operating systems (Unix, Ms-Windows, …)

Knowledge of the most common net protocols (TCP/IP, …)

Capability to use test tools (oscilloscope, wave generator, multimeter, etc…)

Basic knowledge of railway systems and or transportation systems would be a plus

Languages:

Italian: excellent level written and spoken

English: good level written and spoken

Behavioural competencies:

Capability of synthesis and related written exposure

Capability to perform analysis and to relate information from different contexts

Resilience and capability to adapt to the context

Capability to work in team and in urgency conditions

Attitude to problem solving

Experience

New graduate or one/two years of experience on Electronic/Electromechanical company

Hardware and firmware design

Knowledge of on site or remote technical assistance for Electronic/Electromechanical application

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. ​