Full description

Position Title: Aftersales Manager
Employment Type: Full Time
Salary AED: up to 15,000 inclusive depending on experience and qualifications
Job Location: Dubai, UAE

About the Client:
A well-established UAE automotive distribution group representing international passenger vehicle, motorcycle, off-road and mobility brands across the UAE and GCC headquartered in Dubai.

Job Description:

Manage the daily workshop and aftersales operations, including Service Advisors, Technicians, Quality Control, and other workshop staff.
Make sure vehicles are serviced and repaired on time, with good quality and minimum repeat repairs.
Manage aftersales targets, workshop productivity, service revenue, costs and customer satisfaction.
Handle customer issues and work closely with Parts, Sales and Management to improve the overall aftersales business.

Male, 34 years old or below.
Minimum 5 years of automotive aftersales/workshop experience, including supervisory or management experience.
Strong experience with passenger vehicles in an authorized automotive dealership or distributor, with good knowledge of workshop operations, service, warranty, customer complaints, KPIs, and team management.
Strong leadership and communication skills, with a valid UAE driving license.