Agent Solution Architect (Logistics)
Designs, builds, and maintains AI agents and LLM prompts that automate carrier monitoring, exception management, and escalations within project44's AIA Operations organization. Day to day involves writing and iterating on prompts, testing agent workflows, collaborating with product/engineering and customers, all on-site in Bengaluru 5 days a week.
- Compensation
- Not disclosed
- Location
- Bengaluru, India
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 4+ years
- Category
- Architecture
- Posted
Skills
Must have
- 3-4+ years in transportation operations, logistics technology, carrier management, or network operations
- Hands-on experience with AI tools, automation platforms, or workflow-based technologies in an operational context
- Troubleshooting experience across EDI, API, data pipelines, system configuration, and workflow orchestration
- Strong analytical skills using data, monitoring dashboards, and structured observation to diagnose problems
- Demonstrated collaboration across Product, Engineering, AI, and Operations stakeholders
- Excellent written and verbal communication skills; able to translate product requirements into structured AI workflow specifications
- Curiosity about how LLMs work with a methodical approach to testing and refining prompts
- Ability to write clear, structured prompts and instructions that direct AI behaviour accurately and consistently
- Familiarity with core prompting techniques (step-by-step instructions, few-shot examples, task decomposition)
- Comfort building, testing, and iterating on workflows in AI tools and platforms without writing code
- Ability to critically evaluate LLM outputs and translate observations into targeted prompt improvements
- Understanding of LLM behaviour and limitations, including hallucination and inconsistent outputs
- Operate from the Bengaluru office all 5 days a week
Nice to have
- Global or multi-region experience
Full description
Why project44?
At project44, we believe in better.
We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world.
With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.
Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose.
AI at project44
We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers.
If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.
Overview
The Prompt Engineer / Agent Solution Architect is a specialist in building, expanding, and managing AI Agents that power project44’s AIA Operations organisation. Acting as both an AI workflow architect and operational strategist, the Prompt Engineer plays a central role in designing, governing, and scaling the operational frameworks that underpin AIA Operations globally.
What you’ll own
This role partners closely with global Product, Engineering, AI, and Operations leaders to shape AI Agents’ long-term performance trajectory, define engineering standards, and embed best practices that strengthen consistency and scalability across regions. The Prompt Engineer operates as an individual contributor — driving measurable operational improvement through deep domain expertise, disciplined experimentation, and cross-functional collaboration.
AI Workflow Development & Prompt Engineering
- Design, build, and maintain AI agent workflows that automate carrier monitoring, performance tracking, exception management, and escalation processes.