AI SOC Solutions Architect - Professional Services - Costa Rica
Design and deploy AI-driven security automation for Fortune 500 SOCs, turning manual triage and response into agent-assisted workflows that cut analyst workload and mean time to respond.
- Compensation
- Not disclosed
- Location
- Costa Rica
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 6+ years
- Category
- Architecture
- Posted
Skills
Must have
- 4–6+ years in a technical security role — SOC analyst, detection/automation engineer, incident response, or a technical Professional Services / Solutions Architect role in cybersecurity.
- Hands-on SOC operational understanding — alert triage, investigation, escalation, and the incident response lifecycle. You know what a Tier 1/2 analyst actually does day to day.
- Direct experience with core detection tooling — at least one SIEM (Sentinel, Splunk, Chronicle) and one EDR/XDR (CrowdStrike, Defender, SentinelOne).
- Automation and integration skills — proficiency in at least one of Python, Bash, or Go, plus fluency with REST APIs, JSON, and webhooks. (Comfort with jq / data transformation is a strong signal.)
- Working knowledge of applied AI — practical experience using LLMs and agentic AI to solve real problems: prompt engineering, designing and evaluating agent behavior, and a clear grasp of failure modes
- Customer-facing excellence — able to explain complex technical and AI concepts to both analysts and CISOs, and to own an account relationship.
- Strong organizational skills — comfortable juggling multiple concurrent enterprise engagements under shifting priorities.
Nice to have
- SOAR platform experience (Torq, XSOAR, Splunk SOAR/Phantom, Chronicle SOAR), especially migrations off legacy platforms.
- Detection engineering and query languages — KQL, SPL, Sigma, YARA.
- Familiarity with agentic AI infrastructure — MCP, tool/function calling, RAG, or vector stores.
- MSSP / multi-tenant deployment experience.
- Cloud security fundamentals — AWS/Azure/GCP IAM, logging, and API models.
- Relevant certifications — security and IR certs (CISSP, GCIH, GCIA, GCFA) or an AI/cloud certification.
Full description
Skeletons, lasers, tattoo buses — the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, backed by Series D funding, 200% employee growth, and 300% revenue growth. Fueling Torq's momentum is our game-changing AI SOC platform, backed by a team and culture that makes Torq one of Forbes' Best Startup Employers in America, and a Business Insider 'startup to bet your career on'.
Life at Torq is all gas, no brakes. We're a team of relentless, collaborative go-getters pushing the boundaries of what's possible for security automation. Every role is an essential driver of Torq's success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500.
About Torq
Torq is the AI SOC platform transforming how enterprises run security operations. By combining a battle-tested hyperautomation engine with agentic AI, Torq lets security teams triage, investigate, and respond to threats at machine speed — moving beyond the limits of legacy SOAR and SIEM. Torq's AI agents act as digital analysts that work 24/7 to triage alerts, investigate threats, and remediate autonomously, freeing human analysts to focus on higher-value strategic work.
Torq is defining and leading the AI SOC category, and the market recognition backs it up:
- Unicorn — closed a $140M Series D at a $1.2 billion valuation in January 2026, bringing total funding to $332M.
- Gartner — named the "Company to Beat" in AI SOC Agents for Threat Investigation (May 2026).
- KuppingerCole — named a Leader across all four AI SOC categories: Overall, Product, Innovation, and Market (April 2026).
- 4.8/5 rating on Gartner Peer Insights.
- ~300% revenue growth in 2025, with a global team scaling fast.
There's electricity in the air at Torq. We're a dynamic, highly motivated team propelling our customers and partners to new heights through AI-driven security operations. This Professional Services role sits at the front of the fastest-moving category in cybersecurity.
The Role
We're looking for an AI SOC Solutions Architect to join our growing Professional Services organization, reporting to the Director of Professional Services. This is a remote role based out of Costa Rica.
In this role you'll design and deliver AI-driven SOC automation for our enterprise customers — turning their existing security operations into agent-assisted, automated workflows that measurably reduce analyst workload and mean time to respond. You'll balance customer-facing collaboration with deep, hands-on technical work, driving both engagement and execution across a diverse global customer base.