True Talent Solutions Partners
AI Solutions Consultant
Solutions consultant on an AI/ML team that helps enterprises transform service operations with real-time voice AI. You lead post-sales discovery, design AI-driven customer experiences, and partner with applied AI engineers to implement and launch voice AI solutions through to production.
- Compensation
- $150K–$200K / yr
- Location
- Remote
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 4+ years
- Category
- Solutions engineering
- Posted
Skills
Must have
- At least 4 years of customer-facing experience in solutions consulting, solutions engineering, implementation, or related role, including hands-on implementation work
- Experience owning end-to-end enterprise implementations
- Technical fluency with APIs, webhooks, CRMs, data structures, and system integrations
- Familiarity with AI development tools such as Claude Code or Cursor
- Comfort working in a fast-moving, ambiguous startup environment and collaborating across customer and engineering teams
Nice to have
- Experience configuring real-time, multi-turn voice AI agents
- Contact center, conversational AI, call center implementation, or intake operations experience in legal, insurance, or financial services
Full description
About the Role
Join an AI/ML team helping customers transform service operations with real-time voice AI. You will guide enterprise implementations from discovery through production, connecting customer workflows with practical AI solutions.
What You'll Do
- Lead post-sales discovery with customers to understand their standard operating procedures, workflows, and existing customer experiences.
- Design and document AI-driven customer experiences, translating business logic and requirements into clear implementation specifications.
- Partner with applied AI engineers to configure and launch customer solutions, and own implementations through to live production.
What We're Looking For
- At least 4 years of customer-facing experience in solutions consulting, solutions engineering, implementation, or a related role, including hands-on implementation work.
- Experience owning end-to-end enterprise implementations, ideally for mid-market customers, and configuring real-time, multi-turn voice AI agents.
- Technical fluency with APIs, webhooks, CRMs, data structures, and system integrations.
- Familiarity with AI development tools such as Claude Code or Cursor.
- Contact center, conversational AI, call center implementation, or intake operations experience in areas such as legal, insurance, or financial services is helpful.
- Comfort working in a fast-moving, ambiguous startup environment and collaborating across customer and engineering teams.
Compensation & Benefits
Base salary range: $150,000 to $200,000 USD annually. Visa sponsorship is not available.
Location
Fully remote, United States.