AIML - Engineering Program Manager, Search and Answer Relevance

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.

We’re looking for a Senior Program Manager with a strong track record of delivering search products and world knowledge answering features using innovative technologies upon an aggressive timeline.

The program manager will lead a large cross functional project to help improve the experience of Apple’s over 1 billion customers. The role will work with world level deep learning and AI engineers applying groundbreaking AI technologies including Large Language Models to enable exciting new user experiences and continue improving quality for shipped features.

Minimum Qualifications

• 4+ years of experience in driving large scale programs building consumer facing software products

• Excellent program management skills including program structuring and managing multiple work streams interdependently

• Self-motivated and proactive, with demonstrated creative and critical thinking capabilities required to forge a path to success

• Strong ability to communicate abstract ideas clearly, manage comprehensive yet succinct project status update to all levels of audience, both verbally and in written forms

• Bachelors or Master’s degree in Computer Science, or related field and equivalent experience

Preferred Qualifications

• 8+ years experience in delivery search and generative answer quality improvements is a plus

• Strong ability to deal with ambiguities, drive disambiguation and clarities, shepherd multiple teams to meet aggressive timeline

• Experience orchestrating the delivery of multiple significant client/server software products requiring large organizations (100+) across teams to execute

• Strategic and results driven mindset focusing on driving what matters

• Strong leadership skills, including conflict resolution, negotiation, courage to take risks when needed

• Strong adaptability and agility in making adjustments to project strategy and plan with evolving situations

• Strong problem-solving skills with attention to details