FLINTEX CONSULTING PTE. LTD.
Air Export Customer Service Officer
- Compensation
- SGD 2.6K–SGD 3K / mo
- Location
- Singapore
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Support
- Posted
Must have
- - Proficient in using Microsoft Word and Excel
- - Able to manage assigned responsibilities independently and deliver work with minimal supervision.
- - Ability to communicate effectively in English, both verbally and in writing, to perform job-related duties.
- - Able to work efficiently, meet deadlines, and take ownership of assigned tasks.
- - Prior work experience in this industry is not required, but will be at advantage
- - Candidates with direct working experience may be considered for senior positions, while candidates without prior experience are also encouraged to apply.
- Working hours:
- 5 days work week ( Mon to Fri or Tue to Sat )
- 8.30am to 6pm
Full description
Job Scope
- Attend to customers’ inquiry
- Prepare and process Air Export booking request
- Arrange for collection of cargo at customers’ premise
- Provide booking confirmation and flight details to customers
- Mange customers’ expectations and complaints
- Correspond with overseas offices on shipment status and inquiries
- Verify invoices from vendor
- Prepare customers’ report
Requirement
- Proficient in using Microsoft Word and Excel
- Able to manage assigned responsibilities independently and deliver work with minimal supervision.
- Ability to communicate effectively in English, both verbally and in writing, to perform job-related duties.
- Able to work efficiently, meet deadlines, and take ownership of assigned tasks.
- Prior work experience in this industry is not required, but will be at advantage
- Candidates with direct working experience may be considered for senior positions, while candidates without prior experience are also encouraged to apply.
Working hours:
5 days work week ( Mon to Fri or Tue to Sat )
8.30am to 6pm