THE SUPREME HR ADVISORY PTE. LTD.
Airfreight Customer Service | CCN | Changi | 5.5 Days | Up To $3.8K - 4461
- Compensation
- SGD 2.5K–SGD 3.8K / mo
- Location
- Singapore
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 1+ years
- Category
- Support
- Posted
Must have
- Min. 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
- Familiar with Cargo Community Network (CCN) system.
- Proficient in MS Office and Excel.
Full description
Airfreight Customer Service Executive
Salary: $2500 – $3800
Working Hours: Mon – Fri 9am – 6pm | Alt Sat 9am – 1pm
Location: Changi
Job Responsibilities:
- Assist customers in daily bookings of cargo sales on our various airline products
- Booking of capacity with airlines and confirmation of capacity with customers.
- Be familiar with the requirements of our various airline products and advise our customers accordingly.
- Assist in administration of cargo bookings, e.g. loading flight reservations into system / template and ensuring all data are accurately updated.
- Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
- Track and monitor shipments status and inform customer accordingly
- Maintain good relationships with both customers and handle customers' enquiries on a timely basis
- Work closely with Billing Team to provide accurate data for invoicing.
- Other duties as assigned.
Requirements:
- Min. 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
- Familiar with Cargo Community Network (CCN) system.
- Proficient in MS Office and Excel.