Alpha Environments & Batch Manager, Assistant Vice President

Who we are looking for:

We are seeking a highly organized and collaborative professional to support end-to-end environment management, batch operations, testing, and implementation delivery across client programs. The ideal candidate will be comfortable working across Product, Technology, Operations, Delivery, and Client teams, helping ensure environments are ready, batch processes operate effectively, and key implementation milestones are successfully delivered.

This role is well suited for someone who enjoys coordinating complex activities, managing dependencies, solving operational challenges, and driving successful testing, conversion, and go-live outcomes.

What you will be responsible for:Environment Management

• Support environment planning, setup, configuration, and readiness activities.
• Coordinate environment support for testing, conversion, and implementation milestones.
• Maintain environment inventories, dependencies, and supporting documentation.
• Assist with reference data setup, onboarding, and configuration activities.

Batch Operations

• Support batch scheduling, execution, monitoring, and issue resolution.
• Maintain operational procedures, documentation, and reporting.
• Coordinate with Technology and Operations teams to ensure successful batch processing.

Testing & Conversion Support

• Support testing cycles, conversion events, and production readiness activities.
• Assist with data readiness planning and implementation execution.
• Track issues, risks, dependencies, and action items throughout delivery.

Stakeholder Coordination

• Partner with Product, Technology, Operations, Delivery, and Client teams.
• Provide project status updates and support issue resolution across workstreams.
• Participate in readiness reviews and implementation planning sessions.

Continuous Improvement

• Contribute to process standardization, automation, and operational improvements.
• Support reporting, metrics, and documentation initiatives.

What we value:

• Strong organizational, communication, and problem-solving skills.
• Ability to collaborate effectively across multiple teams and stakeholders.
• Ownership, accountability, and attention to detail.
• A focus on operational excellence, process improvement, and client outcomes.
• Flexibility to manage multiple priorities in a fast-paced environment.

Qualifications / Skills Profile:Required Qualifications

• 10+ years of experience in environment management, batch operations, implementation delivery, platform support, or technology operations.