Ambulatory Care Administration Supervisor

Job Summary:

Supervises pulmonary function technicians, and monitoring for compliance, quality, and timeliness of work. Mentors and trains new technicians. Provides scheduling, timekeeping, training, and direction for PF techs. Implements changes or new procedures to improve operational efficiencies. Ensures work is completed in a timely manner and in compliance with internal standards and external regulations. Collaborates with PF Lab Attendance and Directors, and manager to propose changes or new procedures to improve operational efficiencies.

Department Overview:

The Adult Pulmonary Function Laboratory is administratively part of the Cardiovascular Research Institute. The Adult Pulmonary Function Laboratory conducts tests as part of the clinical evaluation and/or treatment of patients referred from UCSF medical center or outside facilities who have a range of pulmonary diseases. These procedures are also conducted as part of certain clinical research protocols carried out by the Pulmonary Attending Physicians. The Adult Pulmonary Function Laboratory also provides training for medical students, residents, and the Pulmonary Fellows during their rotations on the Pulmonary Service at Moffitt-Long Hospitals.

%

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

10YSchedules staff in the coordination of daily operations and activities of clinic operations. Implements changes or new procedures to improve operational efficiencies. Ensures work is completed in a timely manner and in compliance with internal standards and external regulations. Proposes changes or new procedures to improve operational efficiencies.

• Implement weekly schedules to cover multiple testing rooms on the Parnassus campus and weekly rotation of cardiopulmonary exercise tests for technicians
• In absence of lab manager, ensure patient scheduling is up to date and corrected if needed

15YProvides orientation and training to staff, monitors and coaches as needed to assure work is performed in adherence to patient service standards, internal policies, external regulations, and quality / quantity expectations.

• New PF technicians do not know how to coach patients through pulmonary function tests. New hires undergo months-long supervision with graduated responsibility to independently perform progressively more complex testing.
• Every three to four weeks a new fellow arrives at the lab for their Pulmonary Physiology rotation. Each fellow requires training on processes and important matters relating to the day-to-day functioning of the lab. During their rotation, the fellow also fulfills their curriculum by observing pulmonary function tests and has their own pulmonary test performed on themselves. This role will work with the attending, schedulers, and manager to ensure the fellow meets all curriculum expectations of observing and performing the necessary tests