Ambulatory Pharmacy Operations Pharmacist

Overview

The Ambulatory Pharmacy Operations Pharmacist is a centralized pharmacy-based position within UF Health Jacksonville Ambulatory Pharmacy. This role focuses on medication access, specialty pharmacy services, Medication Therapy Management (MTM), transitions of care support, prescription processing oversight, medication adherence programs, and ambulatory pharmacy operations and dispensing services across multiple service lines.

Unlike embedded clinic-based ambulatory care pharmacist positions, this role is primarily located within the ambulatory pharmacy practice setting and is not assigned to a specific clinic. The pharmacist collaborates closely with a multidisciplinary team that includes ambulatory pharmacy operations pharmacists, specialty pharmacists, embedded clinical pharmacists, pharmacy technicians and analysts, providers, nurses, and care coordinators to support comprehensive medication management and patient access initiatives.

Pharmacists in this role utilize Epic, a leading integrated electronic medical record (EMR) system, to review patient records, laboratory values, medication histories, provider documentation, and care plans. The EMR serves as a critical tool for identifying medication-related problems, supporting specialty pharmacy services, coordinating care, facilitating medication access, documenting clinical interventions, and optimizing patient outcomes across the continuum of care.

Key responsibilities include medication access services, prior authorizations, specialty and specialty-lite pharmacy program support, MTM, medication reconciliation, adherence interventions, transitions of care activities, prescription fulfillment oversight (including medication preparation, clinical review, verification, and dispensing activities within Epic Willow Ambulatory), refill management, shipping and delivery coordination, quality improvement initiatives, and regulatory and accreditation activities.

The pharmacist serves as a resource to patients, providers, and pharmacy staff while helping optimize medication outcomes, improve access to therapy, and support operational excellence within the ambulatory pharmacy and specialty pharmacy programs.

About Our Ambulatory & Specialty Pharmacy Services

UF Health Jacksonville Ambulatory Pharmacy provides integrated ambulatory and specialty pharmacy services to a diverse patient population, including Medicare, Medicaid, commercial, employee, and charity care patients. Through our 340B program, comprehensive medication access services, and coordinated pharmacy care model, we help patients overcome barriers to therapy and achieve optimal outcomes.

Our specialty pharmacy program provides comprehensive support for patients receiving complex therapies through clinical monitoring, refill coordination, adherence management, prior authorizations, financial assistance coordination, and medication delivery services.