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Job Summary

We are looking for a Systems Analyst to support and maintain our enterprise VMware, Windows and Linux infrastructure. The role covers day-to-day administration, monitoring, troubleshooting, VM lifecycle management, patching, security remediation and script-based automation, working within established change and incident management processes. This is a hands-on role for someone with around four years of infrastructure experience who wants to deepen their skills in virtualization, automation and hybrid cloud.

Role Details

· Experience: 3–5 years (approximately 4 years) in infrastructure or systems administration.

· Department: IT Infrastructure Operations.

· Reports To: Infrastructure Operations Manager.

· Employment Type: Full-time.

Key Responsibilities

· Administer VMware vSphere environments, including vCenter, ESXi hosts, clusters, datastores and virtual machines.

· Perform daily infrastructure health checks, monitor performance and capacity, and resolve alerts and tickets in ServiceNow.

· Handle VM lifecycle tasks: provisioning, cloning, templates, snapshots, migrations, resource changes and decommissioning.

· Troubleshoot common issues across ESXi hosts, HA/DRS clusters, vSphere networking (vSwitch/vDS, VLANs) and storage (SAN/NAS).

· Carry out ESXi and vCenter patching, upgrades, firmware updates and certificate renewals under senior guidance.

· Support Windows and Linux server administration, including builds, patching and basic performance troubleshooting.

· Write and maintain PowerCLI/PowerShell scripts to automate routine tasks such as health checks, inventory and reporting.

· Support vulnerability remediation and compliance activities for the virtual infrastructure.

· Support Cisco UCS / Intersight hardware operations and lifecycle activities.

· Create and update documentation, including SOPs, runbooks and knowledge base articles.

· Participate in the on-call rotation and occasional after-hours maintenance windows.