Full description

About the Role
Reporting to the Concession Manager, this role is responsible for providing an excellent customer experience, meeting sales targets and maintaining the highest levels of store presentation.
About You

Customer service experience (in a retail environment would be advantageous)
A brand ambassador with a natural ability to build rapport and develop customer relationships
An obvious love for fashion, styling and trends within the industry
Thrive on team work and collaboration
Are goal orientated and motivated to achieve store targets and KPIs
Ability to prioritise tasks and expectations
Impeccable personal presentation
Flexible availability including weekends and peak retail periods

Responsibilities

Deliver exceptional customer-focused service, ensuring seamless transactions.
Consistently strive to meet store and individual productivity targets
Become an expert in product knowledge, fabrication and personal styling to enhance the customer experience
Stay informed about the latest products, enabling you to share valuable insights with customers.
Contribute to the efficient operation of the store by effectively managing stock and implementing loss prevention measures.
Maintain visual merchandising standards to uphold the brand's image.

Embody our values of:

We are a collective, We thrive on change, We are built to last, We play to win.