APPLICATION ANALYST III

About us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey

Short DescriptionResponsible for enhancing, supporting, and maintaining Infor Cloudsuite (GHR & Payroll) and Time & Attendance applications within the Cooper Health System. Troubleshoots, researches and solves technically challenging problems involving integrated systems

GENERAL

• Provide complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering.
• Gather requirements, provide fit gap analysis and create effective technical solutions for the business needs.
• Design, validate and confirm new or changed functionality with the supported application environment that meets customer specifications.
• Demonstrate ability to implement and manage small to medium level projects.
• Demonstrate ability to troubleshoot, research and solve technically challenging problems involving integrated systems.
• Assist with the administrative, technical, and customer-facing duties surrounding the successful project implementation of system updates and changes.
• Consistently meets project deadlines and goes the extra mile to ensure dates are met.

DOCUMENTATION

• Responsible for keeping all documentation up-to-date

TESTING

• Work closely with business users and application team to design, build and execute a comprehensive integration and user acceptance test plan and scripts.
• Create and maintain test scripts in support of new installations, projects, and/or system updates.
• Accountable as the application subject matter expert (SME) when assigned to project Teams.
• Serve as a liaison between end users, subject matter experts and technical support.

SUPPORT

• Provides on-call support 24/7
• Monitors queues, event logs and brokers and performs maintenance as required
• Monitors interfaces with external systems
• Creates ad hoc reports per user specifications

Scope, Purpose, and Frequency of Contacts:
Frequent interaction with IT staff and end-users, including health system staff, management, or physicians.

Experience Required

5-10 years experience required

Education Requirements

Bachelors preferred

5 years of relevant application business experience required in lieu of Bachelors’ Degree

License/Certification Requirements

Application-specific system certification required