Application Engineer
- Compensation
- Not disclosed
- Location
- Linthicum, MD, US
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 4+ years
- Category
- Industrial engineering
- Posted
Skills
Must have
- Active TS/SCI w/ Polygraph
- All education and experience must be in a technical field directly related to the labor category. Degrees, diplomas, and GED certificates must be obtained from accredited institutions. Candidates must
Nice to have
- Experience in software engineering using Angular and/or Rust.
- Experience with or knowledge of Tenable security products.
- Familiarity with Apache NiFi.
- Experience supporting enterprise or intelligence community environments.
Full description
Job Title: Application Engineer
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
- * *
The Opportunity
Are you passionate about solving complex technical challenges and supporting mission-critical systems? CACI is seeking an experienced Application Engineer to join our team in Linthicum Heights, Maryland.
In this role, you will provide advanced technical support, troubleshoot and resolve application issues, and collaborate closely with customers, internal teams, and vendors to ensure reliable system performance. You'll have the opportunity to work with cutting-edge technologies supporting our nation's intelligence community while serving as a technical leader and trusted partner to customers.
If you thrive in a collaborative environment, enjoy problem-solving, and want to make a meaningful impact, we encourage you to apply.
Responsibilities
As an Application Engineer, you will:
- Provide Tier 2 and Tier 3 technical support for mission-critical applications and services.
- Diagnose, troubleshoot, and resolve complex customer issues in a timely manner.
- Assist customers with application configuration, deployment, and operational support.
- Collaborate directly with vendor support teams to investigate and resolve technical challenges.
- Serve as a technical resource and mentor for team members, providing guidance and support on complex issues.
- Monitor, analyze, and improve application performance and reliability.
- Document troubleshooting procedures, resolutions, and best practices to improve support efficiency.
- Partner with customers and stakeholders to ensure a high level of service and satisfaction.
Qualifications:Required:
- Active TS/SCI w/ Polygraph
- All education and experience must be in a technical field directly related to the labor category. Degrees, diplomas, and GED certificates must be obtained from accredited institutions.
- Candidates must possess one of the following combinations of education and experience:
- High School Diploma/GED and 12+ years of relevant experience
- Associate Degree and 10+ years of relevant experience
- Bachelor's Degree and 8+ years of relevant experience
- Master's Degree and 6+ years of relevant experience
- Doctorate Degree and 4+ years of relevant experience