Application Engineer II - WMS
- Compensation
- Not disclosed
- Location
- Camden, NJ, United States
- Work setup
- Hybrid
- Seniority
- Middle
- Employment
- Full time
- Experience
- 4+ years
- Category
- Industrial engineering
- Posted
Skills
Must have
- Bachelor's degree in a related field of study required, or high school diploma with equivalent relevant experience in lieu of a degree.
- At least 4–6 years of relevant and progressive experience, including hands-on support, implementation, configuration, or enhancement of an enterprise WMS, required.
- Ability to work independently on assigned solutions while seeking guidance for unfamiliar, high-risk, or architectural decisions.
- Experience supporting a business-critical WMS production environment and resolving application, configuration, data, and integration issues.
- Strong analytical, problem-solving, documentation, communication, and collaboration skills.
- Demonstrated ability and willingness to learn new applications, warehouse processes, and technical tools.
Nice to have
- Hands-on Manhattan WMOS experience in one or more functional areas.
- Experience with WMS integrations to ERP, transportation, parcel, automation, or material-handling systems.
- Experience in a high-volume warehouse or distribution environment.
- Experience working with software vendors and cross-functional delivery teams.
Full description
Summary
The Application Engineer II designs, configures, enhances, maintains, and supports business-critical Warehouse Management System (WMS) applications. Working within established architecture and technical direction, this independent contributor applies technical and warehouse process knowledge to deliver reliable system changes, integrations, reports, and production support solutions. The position partners with warehouse operations, business analysts, technical teams, and vendors throughout the solution lifecycle.
Enterprise WMS experience is required. Strong hands-on Oracle SQL and PL/SQL skills are required to analyze WMS data, troubleshoot application behavior, support integrations, develop reports, and perform query-level optimization. This is a WMS application engineering role, not a database administration role. Manhattan WMOS experience is preferred, but candidates with experience in another enterprise WMS and the ability to learn Manhattan WMOS will be considered.
Primary Responsibilities
- Application Software Development - 20%: Configure and enhance WMS functionality and develop application components, integrations, operational and analytical reports, and technical utilities based on approved warehouse business and technical requirements.
- Application Software Maintenance - 20%: Diagnose and correct complex WMS application defects using logs, SQL, interface data, configuration, and system behavior analysis. Perform query-level analysis and optimization, and engage database specialists for indexing, instance tuning, database architecture, or other database administration changes.
- Application Software Roadmap - 15%: Contribute to the WMS application roadmap by assessing business needs, system capabilities, enhancements, upgrades, integrations, technical improvements, and support priorities.
- Testing and Performance - 15%: Design and execute WMS functional, integration, regression, and application performance tests. Support system integration testing, user acceptance testing, production deployment, and post-release validation.
- Documentation and Recovery - 15%: Create and maintain technical documentation, support procedures, interface specifications, test evidence, and user documentation. Follow established source control, backup, and recovery practices.
- Horizon Scanning - 15%: Develop an understanding of WMS capabilities, warehouse technology, and relevant product developments. Contribute to evaluating their potential impact and usefulness to the organization.
Additional Responsibilities
- Partner with warehouse operations and business analysts to understand inbound, inventory, outbound, and shipping processes; clarify requirements; and implement approved WMS solutions.
- Support interfaces between WMS, ERP, transportation, parcel, automation, reporting, and related platforms.