Acme Services Private Limited
Application Support Analyst
- Compensation
- Not disclosed
- Location
- Hyderabad, Telangana
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- It support
- Posted
Skills
Full description
We are seeking an Application Support Analyst to join our dynamic team in Andhra Pradesh. The ideal candidate will have a strong background in application support, particularly within the banking sector, and possess solid technical skills in Linux and SQL. This role is crucial for ensuring the smooth operation of our applications and providing top-notch support to our users.
Key Responsibilities:
- Provide technical support for banking applications, troubleshooting issues and ensuring timely resolution.
- Collaborate with development teams to implement application enhancements and updates.
- Monitor application performance and conduct regular maintenance to ensure optimal functionality.
- Document support processes and maintain knowledge base articles for common issues and solutions.
- Assist in user training and provide guidance on application usage.
- Work closely with stakeholders to gather requirements and feedback for continuous improvement.
Required Skills:
- Proficiency in application support, with a focus on banking applications.
- Strong knowledge of Linux operating systems.
- Experience with SQL for database querying and management.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills to effectively interact with users and technical teams.
If you are passionate about technology and have a keen interest in supporting banking applications, we encourage you to apply for this exciting opportunity. Join us in delivering exceptional service and support to our clients.