Application Support Analyst (SQL)
Support mission-critical clinical and business applications at a Melbourne hospital: troubleshoot incidents, investigate data issues with SQL, assist with upgrades and testing, and maintain documentation. Initial 12-month contract with possible extension; SQL and application-support experience are core.
- Compensation
- Not disclosed
- Location
- Melbourne VIC
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 1+ years
- Category
- It support
- Posted
Skills
Must have
- 1–4 years of experience in application support or a similar IT support role
- Strong working knowledge of SQL, including writing queries and troubleshooting data-related issues
- Familiarity with ticketing systems and incident management processes
- Strong communication, analytical and problem-solving skills
- Ability to work collaboratively with technical teams and non-technical stakeholders
Nice to have
- Previous experience supporting healthcare or hospital IT systems
Full description
Milestone IT is proud to partner with a leading healthcare provider in Melbourne to recruit an Application Support Analyst. This is an excellent opportunity to join a dynamic IT team supporting mission-critical hospital systems on an initial 12-month contract, with the potential for extension.
About the Role
As an Application Support Analyst, you will play an important role in supporting clinical and business applications within a hospital environment. You will focus on troubleshooting application issues, working with SQL to investigate data-related problems, and ensuring systems remain reliable and available to support essential hospital operations.
Key Responsibilities
- Provide day-to-day application support across clinical and administrative departments.
- Investigate, troubleshoot and resolve application issues, including data-related errors using SQL queries.
- Collaborate with end-users, vendors and internal IT teams to resolve incidents efficiently.
- Assist with application upgrades, testing and deployments.
- Maintain accurate system documentation, support procedures and records of known issues.
- Contribute to the ongoing stability and performance of critical hospital applications.
Skills and Experience
- 1–4 years of experience in application support or a similar IT support role.
- Strong working knowledge of SQL, including writing queries and troubleshooting data-related issues.
- Previous experience supporting healthcare or hospital IT systems is highly desirable.
- Familiarity with ticketing systems and incident management processes.
- Strong communication, analytical and problem-solving skills.
- Ability to work collaboratively with technical teams and non-technical stakeholders.
What's on Offer?
- Initial 12-month contract with the potential for extension.
- Opportunity to work with a respected healthcare organisation.
- Supportive and collaborative team environment.
- Valuable experience supporting critical clinical and business applications.
- Opportunity to develop your technical skills within the healthcare IT sector.
Apply now or contact Milestone IT on (03) 9670 6682 for a confidential discussion.