Application Support Consultant (Dutch Speaker) Relocation to Porto, Portugal
- Compensation
- Not disclosed
- Location
- Porto, PT
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- It support
- Posted
Skills
Must have
- Experience: Customer Support within IT, preferably in the automotive industry.
- SQL practical knowledge
- Languages: Fluent in Dutch at least B2 in English. Other European language is a strong plus.
- Communication: Strong communication skills, both verbal and written.
- Technical Skills: Good IT knowledge
- Interpersonal Skills: Quick comprehension and analytical thinking. Strong ability to build and maintain excellent client relationships. Effective communication and reassurance skills. Proactive alerti
Full description
About Us
At Nextlane, we don’t just develop software solutions – we create the future of the automotive industry. We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market. We believe in the value of every team member, offering opportunities for you to develop and contribute to meaningful solutions.
So… What does it mean to be a #Nextlaner?
- Be part of a growth-oriented culture.
- Collaborate with colleagues from all over the world.
- Believe in the Power of ideas and the diversity of thought.
- Be committed to provide an environment where you can learn, grow, and collaborate on projects that make a global impact.
Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company.
At Nextlane, you’ll have the opportunity to innovate, push boundaries, and work on solutions that are transforming the automotive world.
🚀 We are looking for an Application Support Consultant with a strong technical mindset who enjoys working close to the core of a system: APIs, data flows, and live databases. This role is ideal for developers or technically driven professionals who like solving real problems with real impact on customers.
🔍 About the Role
This position sits at the intersection of application support, data management, and engineering. You will mainly work with ticket-based requests, but the nature of the work goes far beyond standard support.
You’ll analyze how data moves through our systems, identify issues, and take ownership of resolving them — often directly in production client environments.
💻 What You’ll Be Doing
- Handle data management–related support tickets, focusing on root cause analysis rather than surface-level fixes
- Work with a DMS built on APIs, tracing data as it flows from our platform into client databases
- Use SQL to query, validate, analyze, and correct data when needed
- Intervene in real time in client databases, ensuring data accuracy and system reliability
- Collaborate closely with internal technical teams to resolve complex issues effectively