Tree Top Hospital Maldives
APPLICATION SUPPORT ENGINEER
- Compensation
- Not disclosed
- Location
- Not listed
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- It support
- Posted
Full description
General Requirements
- Diploma in equivalent field
- Excellent communication skills both spoken and written
- Experience in related field
- Hardworking with the capacity to work long and odd hours
Job Specification
- Provide software Application Support under the supervision of the Manager, Application Support and Application Support Team Leader
- Perform analyses on software application functionality and suggesting improvements.
- Ensuring effective front-end and back-end functionality of applications.
- Provide and plan training to new users on how to use new software or technology tools
- Participating in the design, implementation, and support of new technology projects within TTH
- Consult with the software development and operational team, internal users, and clients to improve application performance.
- Establish the root causes of application errors, and escalate serious concerns to the Manager, Application Support and Application Support Team Leader.
- Provide front-end support to clients and colleagues in other departments.
- Keeping a record of configuration changes and scheduling application updates.
- Documenting processes and monitoring application performance metrics.