Application Support Specialist - Digital & IT Application Operations

Application Support Specialist - Digital & IT Application Operations

Company: Linde Engineering
Job Location: Vadodara, Gujarat, India
Employment Type: Full-time
Experience Required: 2 - 5 years

Role Definition

An experienced team contributor who independently handles standard technical, functional or operational assignments and supports more complex work under guidance.

Key ResponsibilitiesWork execution

Test, deploy or support assigned components.
Complete standard assignments within agreed timelines and quality standards.
Follow approved processes, technical standards and security requirements.
Maintain accurate work records and technical documentation.

Support and operations

Resolve standard incidents and service requests.
Perform monitoring, maintenance, testing and administrative activities.
Escalate complex or high-risk issues with appropriate diagnostic information.
Participate in user training, releases, upgrades and planned maintenance.

Collaboration

Coordinate with colleagues, users and support teams.
Participate in project meetings, reviews and improvement activities.
Share lessons learned and update knowledge articles.

Additional Responsibilities

Contribute to small enhancements and automation initiatives.
Assist with data preparation, testing and deployment activities.
Participate in user-support and training sessions.
Contribute to problem investigations under guidance.

Education And Experience

Bachelors degree, diploma, relevant technical qualification or equivalent professional experience.
Normally 2 to 5 years of relevant experience.
Experience in working with tools like Documentum, Supplier Connect, JIRA, DevOps is desired. OpenText Documentum experience is added as advantage .