Appointment Setter

Appointment Setter

Location: Remote (Must be located in South Africa)
Type: Part-Time or Full-Time Available Salary: Competitive, based on experience
Company: Outsource Ability Ltd.

Overview

Outsource Ability Ltd. is a recruitment and staffing company, and we're looking to grow our own team with a motivated, detail-oriented Appointment Setter. This is an internal role — you'll be booking appointments with our inbound leads, playing a key part in driving new business and strengthening client relationships for Outsource Ability itself.

Key Responsibilities

• Lead Engagement: Respond to inbound leads promptly and professionally, providing information about our services and understanding their needs.

• Appointment Scheduling: Effectively schedule appointments for our sales team, ensuring a smooth transition from lead to client.

• Follow-Up: Conduct follow-up communications with leads to confirm appointments and address any questions or concerns.

• Database Management: Maintain accurate records of leads and appointments in our CRM system, ensuring all information is up-to-date.

• Reporting: Provide regular updates on appointment bookings and lead engagement metrics to management.

• Collaboration: Work closely with our sales and marketing teams to align on strategies and improve lead conversion rates.

Qualifications

• Proven experience in a similar role, preferably in recruitment, staffing, or a sales environment.

• Excellent communication skills, both verbal and written.

• Strong organizational skills and attention to detail.

• Ability to work independently and manage time effectively.

Requirements

• Must have your own laptop/computer, headset, and a stable internet connection.

• A reliable power source, such as a solar charger or UPS, to ensure uninterrupted work.

If you're passionate about helping businesses grow and have the skills to engage with leads effectively, we'd love to hear from you — apply to join the Outsource Ability team!